Effective 31 August 2026
Privacy policy
This policy explains how PandaVault Global Commerce Limited handles information received through business enquiries and order communications.
Information we receive
We may receive your name, business name, telephone number, messaging account, delivery details, product requirements and correspondence when you contact us or request a quotation.
How we use information
We use information to respond to enquiries, prepare quotations, assess product requirements, arrange fulfilment, provide support, meet legal obligations and protect our business and customers.
Service providers
Information may be shared only as reasonably needed with logistics providers, professional advisers, payment providers or authorities. Messaging platforms you choose to use process information under their own policies.
Retention and security
We retain business records for as long as needed for the enquiry, transaction, dispute handling and applicable legal requirements. We use reasonable organizational and technical measures, but no online transmission is completely risk-free.
Your choices
You may request access to or correction of personal information that we hold, subject to applicable law and legitimate record-keeping requirements. Contact us through the channels on the Contact page.
Website data
This static website does not operate customer accounts, checkout, advertising trackers or analytics cookies in its current form.